Privacy Policy

About Privacy Policy

This website is operated by Granzella Game Studios Inc., having its principal place of business at 3-570, Suematsu Nonoichi City, Ishikawa Prefecture, Japan). Granzella Game Studios Inc. (hereinafter referred to as "Granzella Game Studios" or "we" or "our" or "us") recognizes the importance of protecting personal information, and has established the following policy and will make every effort to comply with it in order to provide our customers with peace of mind.

1. Compliance with Laws, Regulations and Guidelines

To protect personal information, Granzella Game Studios will comply with laws and regulations regarding the protection of personal information, as well as the norms and guidelines set forth by administrative agencies and other organizations.

2. Thoroughly raise awareness within the company

We will provide in-house training on our corporate regulations set forth in our Privacy Policy to ensure that all employees are aware of these regulations. This will be ensured for all employees from executives to full-time and part-time workers who are engaged in all our operations.

3. Acquisition of Personal Information and Purpose of Use

We will clarify the purpose of use of personal information on this site and game in advance and will not use such information for any other purposes. As of April 14 2020, we use personal information for the purposes as stated below:

  • - For operations relating to inquiries and customer support

If you accept to link with external services, such as social media services, we obtain your IDs in those external services and other information that you have authorized to be disclosed through the privacy settings of the relevant services.

User information, except for online IDs, nicknames, and icon images, obtained from the servers of those social media services, are not stored on the sites' servers, and connections to each social media service are terminated immediately after the information is obtained.

4. Management of Personal Information

We strictly manage your personal information in a legal and appropriate manner to prevent the leakage, falsification, loss, and unintended use.

In addition, in the event that we outsource the handling of personal information to a third party, we will conduct necessary and appropriate supervision to ensure that the outsourced party complies with this Privacy Policy.

5. Disclosure and Provision of Personal Information to Third Parties　

In the following cases, personal information may be provided to a third party without prior consent from the individual.

  • When it is duly required by the laws and regulations
  • When it is used to compile statistics in a manner that does not lead to the identification of individuals
  • When providing personal information to our subcontractors after concluding a contract not to use personal information for purposes other than the subcontracted business.

6. Update/ Disclosure/ Deletion of Personal Information

Should we receive a request from an individual regarding the update, disclosure, deletion, cessation of use, etc., of his or her personal information, we shall respond promptly. For inquiries about update, disclosure, deletion and cessation of use of the personal information, please send an email to: info@granzella.co.jp

7. Use of Cookies

A cookie is a small text file that is sent to your browser to transmit specific information between a Web site and a Web server. This site uses cookies for the following purposes:

■ Sign-in and account verification

This site uses cookies to keep you signed in. The use of cookies allows you to use the site without having to enter your account information when you move pages or sign in for the second time. The information stored in the cookie does not contain any information that identifies an individual.

You can disable the cookie function by setting your browser.
However, if you disable cookies, you may not be able to use some of the features of this site.

Functions for which cookies are required on this site
- To read and save the game play data.

■ Analysis of access to and use of the Site

We use Google Analytics, which is provided by Google, to understand and analyze the usage of this website.
Google Analytics uses cookies to collect access information without personally identifying individuals.
How access information is collected and used is governed by the Google Analytics Terms of Use and Google's Privacy Policy.

You can disable Google Analytics by installing and configuring the "Google Analytics Opt-Out Add-on".
Please take a look at the following pages.

https://tools.google.com/dlpage/gaoptout

■ Advertisement distribution

This site has advertisements provided by third-party vendors, and targeting advertisements may be delivered using cookies.
Information on cookies retrieved shall be managed under the privacy policy of relevant third party companies.

Please see the following pages for details on how each company handles cookies to deliver advertisements.

8. Other Provisions

  • Please note that we are not responsible for the security of personal information on the websites of other companies and affiliates that are linked to our website.
  • Please note that we may revise our Privacy Policy from time to time without notice to improve or enhance our personal information protection system or to comply with changes in the applicable laws and regulations.
  • If you have any feedback or questions regarding this Privacy Policy, or any other inquiries or requests regarding our handling of personal information, please contact us using this form.